We understand that circumstances may arise where you need to seek a refund for your purchase at Boomshoppy. Our Refund Policy is designed to provide clarity on the process:
Eligibility: Refunds are typically applicable within a specified period from the date of purchase. To be eligible, the item must be in its original condition, unused, and accompanied by proof of purchase.
Initiating a Refund: To initiate a refund, please contact our customer support within the designated timeframe. Provide details about the item, order number, and reason for the refund. Our team will guide you through the necessary steps.
Refund Process: Once your request is approved, we will process the refund to the original payment method. Please note that it may take a certain number of days for the refund to reflect in your account, depending on the payment provider.
Non-Refundable Items: Certain items, such as personalized or perishable goods, may not be eligible for a refund. This information will be clearly stated in the product description.
Shipping Costs: While the cost of the item is refundable, shipping costs are generally non-refundable. Exceptions may apply, and our customer support will provide guidance based on the specific circumstances.
We aim to make the refund process as transparent and efficient as possible. If you have any questions or concerns, please don’t hesitate to reach out to our dedicated customer support team for assistance. Thank you for choosing Boomshoppy.